Matsuru Germany (a subsidiary of Budo-Experte)

Chief Executive Officer: Sabine Stuwe

Hainstr. 26

04109 Leipzig



VAT identification number: DE297121861


Telefon: +49 (0) 170 909 7344

Telefax: +49 (0) 170 909 7344




Contact / Complaints 

For questions and complaints please contact our customer service on weekdays 10:00 AM to 17:00 PM (CET) at the telephone number 0911-9881515 or by email at


Privacy statement /Data storage

We point out that we store those data in our computer software that are necessary for processing the commercial transactions. We hereby ensure that we treat those data very confidential and according to prevailing legal regulations. A transmission of the data to third persons only occurs in case of placing an explicit approval. You can reject the use of these data for marketing reasons (e.g. newsletter, catalogue, flyer, promotion activities) or cancel an approval for use at any time. This only requires an accordant instruction to Matsuru Germany.


Platform for online dispute resolution (OS)

The European Commission provides a platform for online dispute resolution (OS), which can be found here:

Consumers have the opportunity to use this platform for the settlement of their dispute.

We are participating in a dispute settlement procedure by the Consumer Complaint Arbitration:


Consumer Complaint Arbitration:



Zentrum für Europäischen Verbraucherschutz e.V.

Bahnhofsplatz 3

77694 Kehl



Phone: 07851 / 991480




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